The idea for Tech 101 SRQ came from people just like you — everyday users trying to keep up with technology and feeling lost in the ever-changing world of updates, passwords, and pop-ups.

Honestly, even I can’t keep up sometimes. There’s just so much out there now.

Technology can be frustrating, especially when it’s “supposed” to be easy. That’s why I built Tech 101 SRQ around one simple idea: make tech less stressful.

Let me handle the big stuff — the updates, the settings, the behind-the-scenes headaches — so you can take that much-needed sigh of relief.

Before starting Tech 101 SRQ, I worked for Microsoft and Apple, two of the biggest names in tech. Those experiences taught me the ins and outs of how devices really work, plus the small shortcuts and hidden features that make everyday life easier.

Now I get to share that knowledge in a way that’s personal, patient, and local.

Because technology should make your life simpler, not harder.

-Dakota